Privacy Policy – CPR PRO TRAINER

By using CPR PRO TRAINER’s website or services, you agree to this Privacy Policy, which explains how we collect, use, and protect your personal information

Information We Collect

Personal Information You Provide:
When you register for a course, request information, or contact us, we may collect your name, email, phone number, and other details necessary for your booking.

Website Usage Information:
We may use tools like Google Analytics to gather non-identifiable information such as your IP address, device type, and browsing behavior to improve our website and services.

Training & CRM Data:
When you book a class, download resources, or sign up for updates, your data may be stored in our secure CRM system to help us follow up, send reminders, and provide relevant training information.

How We Use Your Information

We use your information to:

Schedule and manage training sessions.

Send class reminders, follow-up emails, and updates.

Personalize communication based on your training interests (e.g., CPR, BLS, First Aid).

Improve our services and website.

Send newsletters or promotions (optional – you can opt-out anytime).

Communications & Consent

By providing your phone number or email, you consent to receive communications from us via email, SMS, or automated reminders.

Opt-out options:

Text "STOP" to stop SMS.

Click "Unsubscribe" in email newsletters.

Data Protection

We take reasonable steps to protect your personal information using secure booking systems, encrypted platforms, and limited staff access. However, no system is 100% secure.

Information Sharing

We do not sell your personal data. We may share it only with:

Trusted service providers (e.g., booking tools, email services).

Legal authorities when required by law.

Third-Party Links

Our website may link to external resources or partners. We are not responsible for their privacy practices, so please review their policies separately.